Senior volunteers wanted - Vizag



Senior volunteers wanted
My article in the Times of India
Dated 3 January 2016


In a vast country like India there is always plenty of work to be done. There are farms to be maintained, water to be provided for agriculture and for homes, power to be generated and distributed, children to be educated, people and things to be moved every day, newspapers to be printed, babies to be made and delivered, the sick to be attended, financial services to be provided, politicians to be elected and Arnab has to shout for a couple of hours every night on TV.

Plenty of work
We have work to do because, we are 1.3 billion of us on a land mass of 2,973,193 square kilometers. We are in dirty crowded villages and teeming dirty crowded cities. We have a humongous 179.6 million folks below the poverty line in our ancient country and that my friend is 20.6% of planet earths poorest. One in four Indians are completely illiterate and Government schools with their “pass-them-anyhow” policy are churning out students who cannot write or read a paragraph in any language.

Inadequate staff
Why it that corporate and privately run organisations are adept at setting targets and meet them every year, earn consistently and deliver shareholder value year after year and Government cannot do the same? Yet it is the government that has the laws, the police, the revenue department, the army and the whole government machinery to twist any arm to make things work as they would like it to. Yet they do not deliver. When pressed to give a reason why, most officials quote “political interference”, “lack of funds” and “inadequate staff”. One of these three reasons can be fixed quite easily and that brings us to the point of this article.

The oldie goldie years
Many Indian men and women spend all their lives working for successful organisations and over the years acquire considerable expertise in one field or the other. Then one day, when they are brimming with knowledge and have reached their peak of productivity, it is time for them to retire. Talk to any senior citizen wearing a golf caps, shorts and a striped T-shirts and walking briskly on the beach. You will find that they have been techies, managers or professionals some time in their recent past. Now after retirement, there is not much to do except watch cricket on TV, or go off to the USA for three months at a time to visit their children and look after their grandchildren. When in Vizag they gather with their peers to exchange views among themselves. Many have worked in key positions and have risen in their organisations against stiff competition because they have better people skills, been smarter and harder working than the rest.
Senior talent pool
India’s aging population is now over 100 million people. That is around 8% of our population. With advances in medicine this segment of population is continuing to grow. Elderly in urban areas tend to live healthier and longer; therefore it is safe to assume that 10% of Vizag’s population of 20 lakhs will be elderly and that works out to 2 lakhs elderly. Then let us assume that just 5% of those elderly people still capable of and want to work. That gives us a pool of 10,000 capable people who have the intellect, the energy and the aptitude to work for their community and their city. Most senior managers have so much experience that they can understand jobs they have not done before and hit the ground running. This means that we can tap the resources of this group by investing in a short orientation programme.

Mentoring advantage
There is an argument that if the elderly continue to work beyond their retirement they will take away jobs from the younger people who are coming into the job market. However there is a shortage of skilled hands on technical and administrative people in India at the moment so this fear is unfounded. Moreover when the young work with experienced people a process of mentoring helps transfer skills from seniors to juniors. This is vastly useful especially in technical fields. Now that India has embarked on a move to build its infrastructure the need for experience is greatest.

Embracing volunteerism
Volunteerism is big and organized in Europe. Thousands of volunteers from European countries land up in India every year to volunteer in teaching and other community activities. Though there are many organisations providing services to incoming volunteers the activity is not organized for domestic volunteers. According to a March 2012 report from the ministry of statistics, 1.5% of India’s population volunteers for some activity or the other. Most of this volunteering happens at grassroots-level through small organizations. Predominantly volunteers are young people working to get some experience under their belt and to pack some punch in their resumes. However there is very less volunteering opportunities for senior citizens and they end up doing some odd jobs for their association or their local temple. Yet these are the guys who have the experience and are willing to work the most.

Missing connection
So we have a situation where there is a shortage of skilled and experienced people on one side and a bunch of senior people on the other side who would like to be useful to society. What is missing is the connection in between. Take the case of GVMC which is struggling against great odds to get the city ready in time for the International Fleet Review. Wouldn’t they be benefitted by having a citizen’s representative in every ward overseeing work done by outsourced contractors? In Bengaluru the police are using civilian traffic wardens to do a great job of smoothing out traffic in several high density areas. Can Vizag police not initiate the same system here? VUDA is taking up extensive tree planting in several areas, have they asked for help in maintaining the trees from the local community? Education in tribal areas is dismal with hardly any Adivasi child being able to read and write. There are people who are willing to do teaching on a voluntary basis but the ITDA just does not care. All that the Government has to do is set up a system to register volunteers and call them for help when there is a peaking of work load. Sounds simple? It is, all it needs is a little outreach from our Government and the citizen will go more than half way.

The age of App

This is the age of apps. If you can call a cab, order a meal, get a carpenter or book an appointment with a doctor from your smart phone why cannot we have an app to get a volunteer to help the local administration in the time of their need? During IFR thousands of visitors will be coming to our city. Some would like to be taken around, shown the sites and told about Vizag. This is an opportunity for senior citizens to support our city by taking on the role of volunteer guides. You see such people in many countries. They stand at intersections in a red blazer and a badge offering help to lost tourists or directing them to a public convenience. No doubt there are legal issues, how will the reporting structure work, how will the volunteer be trained? All these are minor details. As good citizens many are ready to go more than half way to participate in our city’s activities. Will the local administration reach out?

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